PLEASE READ THESE TERMS CAREFULLY. It governs our relationship and tells you how we collect and use information about you and others.
This is a legal contract between our Company, www.spike-free.com, (hereafter “Company”, “We”, “Us”, “Our”), and you, the Customer or User, (“Customer”, “Visitor”, “User”, “You”, “Your”).
This privacy notice aims to give you information on how spike-free.com may collect and processes your personal data.
Our websites is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice carefully together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. This privacy notice may change from time to time, so please check the policy periodically for updates.
This privacy notice is issued on behalf of spike-free.com so when we mention spike-free.com, “we”, “us” or “our” in this privacy notice. spike-free.com is the controller and responsible for purposes of this privacy notice.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact spike-free.com using the details set out below.
What Information Do We Collect?
Your privacy is important to us. Although we collect private information from our customers as to: contact information; email addresses; phone numbers; usernames; and passwords; we promise never to sell or share your information with anyone or a third party without your permission.
All information is kept internally within our company, and is used only for contract, marketing, research, and security purposes.
If we decide to change or amend this policy, or believe in the future that it is in our Company’s best interest to share your information with our business partners, we will notify you through policy change notices uploaded on our website.
You can login and access personal information on your account at any time, and we encourage you to do so in order to update your personal profile and contact information.
What Are “Cookies”?
A “cookie” is a small text file stored within your computer’s browser that allows a company to track their visitor or customer’s browsing habits. We are not using cookies at this time, but may do so in the future.
When you create an account with our Company, you consent to receiving emails from us, which includes and is not limited to:
1. Promotional Emails about sales; special offers; contests; or other types of promotions about our products; and
2. Confirmation Emails about product orders; requests for more information; or replies to customer support requests.
You can opt-out of receiving promotional emails by contacting our customer service department via email at:
From time-to-time we offer contests to registered users for Free products. There are no eligibility requirements for the contest other than one must be a registered user, since contest winners are chosen at random.
Limited Liability and Third Party Websites
We may offer third party products or promotions to our customers or visitors through our website at some future date. You understand that these third party websites probably will have their own Terms and Privacy Policies, which you should read for your own information. You acknowledge that we have no control over third party websites, privacy policies, or how and when they collect personal information about you.
As a result, you disclaim and release us from any liability regarding any third party website that you may use or access via our website, and we disclaim any and all liability or responsibility for the content on these websites.
Online vs. Offline Policy
We use a number of different security measures to keep your personal information safe. Data is securely stored on third party servers in a private and confidential environment. It is accessed only by our staff and/or employees.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to using the details below.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us using the details listed in the contact section.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to using the details found in the contact section of this policy.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
You can contact us by sending an email to the address below.
You have the right to lodge a complaint at any time to the competent data protection authorities. We would, however, appreciate the chance to deal with your concerns before you approach such authorities so please Contact us in the first instance.
If any provision of this Agreement is deemed unenforceable, or invalid, the unenforceable or invalid provision shall be deemed modified to the least extent necessary to become legal and enforceable and no other provisions affected thereby.
Any and all disputes regarding these terms shall be resolved in a professional and business-like manner, absent resolution, disputes shall be resolved via Mediation, located in Hong Kong, with the parties agreeing to share the cost and choice of a third-party Mediator.
The prevailing party shall be entitled to reimbursement of any and all costs and fees, including but not limited to attorney’s fees.
Address: Mang Kung Uk Rd, Clearwater Bay. Hong Kong.
Established Date: 20th May 2014.